Delivery & Return Policy

Return and Exchange Policy

• All return, exchange, or maintenance requests require the original invoice.

• Furniture can only be returned in cases of manufacturing defects.

• For hygiene and health-safety reasons, bed sheets, pillows, pillow covers,  cannot be returned or exchanged 

• Refunds are processed within 7 to 14 business days from the date the cancellation request is submitted, provided that the product has not been received and the process complies with the company’s return policy.

• Exchanged or returned products do not receive an additional warranty period; the warranty continues from the date of the original invoice.

Note: The company reserves the full right to cancel any order in the case of a technical error in prices or information, and the customer is not entitled to any compensation in such cases.

Delivery Policy

• Product Availability: All orders are subject to product availability. If an item in your order is unavailable, the available items will be shipped first, and the remaining items will be sent in a separate shipment once back in stock.

• Shipping Costs: Shipping charges are non-refundable and are calculated based on item weight, order size, and delivery location. Additional shipping fees may apply depending on your location.

• Delivery & Shipments: Delivery dates may vary based on courier practices, location, delivery method, and the total number of items ordered. Orders may arrive in multiple shipments.